How can we help?

Do you have a problem with your product? Or do you want to return your product? On this page you will find the most important information what you need to do. Still need help? Please contact us by phone, email or chat and we do our best to help you solve the problem.

Your prefered contact option

  • by Phone

    (+31) 23 205 24 55

    We offer English and Dutch speaking assistance. Phone is available during business hours:

    Mon - Fri, 9:00 - 17:00

  • by Email

    For general inquiries sent us an email to info@kooduu.com. We do our best to reply you in 2 business days. If you a have a order related question, please send your email to customerservice@kooduu.com.

  • by Chat

    To start a chat with our customer service, click on the chat icon in the right corner. Chat is available during business hours:

    Mon - Fri, 9:00 - 17:00

General question? Sent us an email

Whether you need information, advice, a quote or have any other question, we’re here to help you. Our customer service will do their best to answer your email within 2 business days.

Warranty & Return

return your product

Not satisfied with your product?

If your item doesn't fit or you are not satisfied with your purchase for any reason, you may return it within 30 days of the date of your order without giving any reason.

Start Return Proces

Defective product

Product not working correctly?

You can report any warranty issues via our returns form and receive an automated support case number to your email.

Start Warranty Process